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Betjili Rules and Regulations

Part A. Introduction

1.1 These rules and regulations are part of the agreement between you and Betjili. Terms and Conditions shall apply and all definitions from those terms and conditions shall apply to these rules and regulations.

1.2 If for some reason an event occurs that is unclear or not covered by the rules and regulations included in this document, Betjili reserves the right to decide the outcome of each event case by case.

1.3 Betjili may update, amend, edit, and supplement these Terms and Conditions at any time.

1.4 Betjili reserves the right to refuse personal accounts, acceptance of bets and/or to limit the number of bets without any obligation of providing reason.

2. Customer Responsibility

Betjili users should read and know the Rules and Regulations affecting any market where they wish to bet.

3. Suspicious Activity Rules

Betjili reserves the right to void, terminate, suspend, withhold bets and/or player account at any time at its sole discretion, for reasons due to the detection of any suspicious activity:

  • Using of VPN or any other method which result change of frequent IP
  • Creating and using multiple Betjili accounts
  • Passing of funds, self-matching, courtsiding and sharpening is strictly prohibited
  • Any form of abuse, fluke hunting, match making and commission making will not be tolerated
  • Syndicate betting
  • Match fixing

All decisions made shall be treated as final and no appeal will be entertained.

4. Third party errors

4.1 Betjili does not assume liability for transmitted errors of betting data and result. No claim for damages can in any instance be made because of incorrect, delayed, manipulated or abusive transfer of data on the internet or because of any other third-party bug (Ex. Technical issue, Connection problem, etc).

4.2 Betjili does not assume liability for the accuracy of the scores, live streams, statistics, or other information/data showing on the website. It is customers' duty to verify the status and the information of any event before placing a bet.

5. Palpable errors

5.1 Betjili has at its absolute discretion the right to correct any palpable errors and to take the necessary steps to provide a fair service for its customers. A palpable error could be any incorrect information published regarding an event. For example, incorrect/reversed odds, wrong team/player/tournament, incorrect event starting time, etc.

5.2 In these cases, Betjili reserves the right to correct obvious errors and to declare affected bets void (rated at a price of 1.00) even after the completion and the settlement of the event itself. It is customers' responsibility and duty to ensure to place bets correctly.

5.3 Betjili reserves the right, at its own discretion, to declare a bet void (rated at a price of 1.00), totally or partially if the result of the event is already known.

5.4 Betjili reserves the right, at its own discretion, to declare a bet void (rated at a price of 1.00) if placed at an incorrect price due to delayed "Live" coverage or feed and the customer gained a significant advantage of this.

5.5 Betjili also reserves the right to suspend at any time an event due to any reason.

5.6 Late bets are not tolerated. The bet will be voided (rated at a price of 1.00) and stake returned.

5.7 It is the responsibility of each client to report immediately and instantly each amount mistakenly credited to his/her account. All winnings occurring because of such error, will be forfeited.

6. Customer Betting Disputes

Users with concerns or questions regarding the Rules and Regulations or any settlement of Betjili market should contact Betjili immediately.

If a user becomes unsatisfied with a bet, market, or any related issue, the user should provide necessary details of their complaints.

Part B. General Exchange rules

1. Managing markets In-Play

1.1 General

If a market is not scheduled to be turned in-play but fails to suspend the market at the relevant time, then:

  • if the event has a scheduled 'off' time, all bets matched after that scheduled off time will be invalid; and
  • if the event does not have a scheduled 'off' time, it will use its reasonable endeavours to ascertain the time of the actual 'off' and all bets after the time of the 'off' determined will be invalid.
  • Betjili aims to use its reasonable endeavours to suspend in-play markets at the start of and at the end of the event. However, regardless of what it says in the Market Information, it does not guarantee that such markets will be suspended at the relevant time.
  • It will not part-suspend outcomes/selections in an Exchange market that has been turned in-play.
  • Customers are responsible for managing their in-play bets at all times.
  • For the purposes of in-play betting, customers should be aware that transmissions described as "live" by some broadcasters may be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data.

1.2 All markets not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, aims to use its reasonable endeavours to turn markets in-play at the time of the 'off. The time of the 'off' for markets should be set out in the Market Information. Regardless of what Market Information says it does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.

If a market is scheduled to be turned in-play but does not suspend the market and cancel unmatched bets at the time 'off' and the market is not turned in-play with unmatched bets cancelled at any time during the event, all bets matched after the scheduled time of the 'off' will be invalid.

If the event does not have a scheduled 'off' time, it will use reasonable endeavours to ascertain the time of the actual 'off' and all bets after the time of the 'off' will be invalid.

If a market is scheduled to be turned in-play but does not suspend the market during the time of the 'off' (therefore unmatched bets are not cancelled at the time), however the market is intentionally turned in-play at a later time during the event, but the market is intentionally turned in-play at a later time during the event, all bets matched after the time of the 'off' will be stand.

2. Results and market settlement

2.1 General

Market will be settled as set out in the Specific Sports Rules.

If the Specific Sports Rules do not indicate whether and on what basis the market will be settled, markets will be settled on the official outcome of the governing body concerned, irrespective of any subsequent disqualification or alteration of the outcome (except if an adjustment is declared within 24 hours of the initial settlement of the relevant market in order to correct an errors in the reporting of the result).

When no official results of the relevant governing body are available, the results will be decided by the use of information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of date of settlement, it shall (in a fair manner) decide either: (i) whether the market should be reinstated or resettled in the light of this new information; or (ii) whether or not to wait for further information before determining whether to reinstate or resettle the market. Unless it has declared that it is waiting for further information which comes into the public domain more than 48 hours after the market has been settled shall not be considered (regardless of whether or not such information might have contributed to a different outcome).

In the event of any uncertainty as to any result or possible outcome, it reserves the right to suspend settlement of any market for an indefinite period of time until the uncertainty can be resolved to a reasonable satisfaction. It reserves the right to void any market if the ambiguity cannot be resolved to satisfactory degree of satisfaction.

2.2 Resettlements

Markets are usually settled immediately after the end of the event in question. It may settle (or part settle) other markets before the official outcome is declared (or it may increase the customer eligible to bet' balance by the minimum possible winnings of that customer on a given market) solely as a customer service benefit. Nevertheless, it reserves the right to change the market settlement if: the official outcome is different from the outcome on which the market was originally decided.

This reserves the right to reverse the settlement of a market if the market is fixed in error (for example, a human or technical error).

If a market is resettled, this may lead to amendments to the customer's balance to reflect adjustments in the market settlement.

2.3 Withdrawals and disqualifications

Subject always entitled to void bets under its terms and conditions. Customers should refer to the applicable Specific Sports Rules.

3. Abandonments, Cancellation, Postponements

Some markets have different rules, which are set out in the Specific Sports Rules. However, if the market does not have any provisions in the Specific Sports Rules relating to abandonment, cancellation and/or postponement the following shall apply.

In relation to any match, fixture, game, individual event or the like: if the event is not completed within three days of the scheduled completion date, all bets on the markets for that event will be invalid, except for bets on any markets that have been unconditionally determined.

In relation to any tournament, competition or the like: if the event is not concluded within three days of the scheduled date of completion, all markets relating to the event must be resolved in compliance with the official decision of the governing body concerned, providing that the decision is taken within 90 days of the scheduled date of completion. If no official ruling is released in this 90-day period, then bets on any market relating to this event will be invalid, except bets on any markets that have been unconditionally established. If the market is to be cancelled but part settled as favour to the customer, then such part-settled bets will be reversed and all bets on the market will be invalid.

4. Change of venue

Some markets have different rules which are set out in the Relevant Sports Rules. However, if the change of location is not dealt with in the Specific Sports Rules the following shall apply:

For any team sport: if the scheduled venue is changed after the market is loaded by Betjili, all bets will be void only if the new venue is a home ground of the original away team

For all categories or markets other than team sports: if the scheduled venue is changed after the market is loaded by Betjili, all bets will stand.

If there is a change in the type of scheduled surface after the market has been loaded, all bets will stand.

5. Dead heat

Unless stated otherwise in the Specific Sports Rules the Dead Heat Rule applies to bets on a market where there are more winners than expected.

For each bet matched on a relevant winning selection, the stake money is first reduced in proportion by multiplying it by the sum of the number of winners expected (as set out in the Market Information), divided by the number of actual winners (i.e. stake multiplied by (number of winners expected/number of actual winners)). The winnings are then paid to the successful backers on this 'reduced stake' (reduced stake multiplied by traded price) and the remaining stake money is paid to the appropriate layers.

Part C. Specific Sports Rules for Betjili Sports Products

A. Exchange Cricket & Zero Commission Cricket General

1. If a ball is not bowled during a competition, series or match, all bets will be considered invalid except on any market that has been unconditionally determined (for example, in the 'Completed Match' market).

2. If the match is shortened by weather, all bets will be settled on the basis of the official result (including limited overs matches, the result determined by the Duckworth Lewis method).

3. In the case that a match is settled by a Super Over, bowl-off or a coin toss, all bets will be void except for those on markets that have been unconditionally determined. Super Over rule please see below.

Test Matches

1. If a match begins but is later abandoned for some cause other than weather (which can include but is not limited to: dangerous or unplayable wicket or outfield; pitch vandalism; strike or boycott; crowd protests/violence; stadium damage; acts of terrorism; and acts of God) Betjili reserves the right to cancel all bets.

2. If the match is not expected to be finished within five days after the initial expected completion date, all bets on the markets on this event will be invalid.

Limited Over Matches

1. If a match is announced "No Result", bets will be invalid on all markets for the event. In the case of a new toss taking place on designated reserve day for a limited over match, all bets made after 30 minutes before the initial scheduled start of play on the first day will be made invalid.

Super Overrule

1. Which team is going to win this Super Over? This market is suspended on site and activated once Betjili is informed that Super Over is to be played. The market will be turned in-play at the beginning of the Super Over. It is also the duty of all customers to manage their positions because this market will not be actively managed. This market will be settled on the basis of the number of runs scored by each team in the initial Super Over. To prevent uncertainty, if scores are tied at the end of both innings in the Super Over, then the market will be settled as Dead Heat except in situations where more than one Super Over is played, where it will be settled on the winner of the final over.

B. Exchange Soccer & Zero Commission Soccer

Definition of 'Material Event: For the purposes of the Exchange Rules, a 'Material Event' means a goal to be scored, a penalty to be awarded or a player to be sent off.

1. If Betjili does not suspend a market on time for the occurrence of a Material Event, Betjili reserves the right to void bets unfairly matched after the Material Event has occurred. Voiding of these bets may take place during the event or retrospectively once a game is completed.

2. Where a Material Event is cancelled due to a determination made via a video assistant referee (VAR), Betjili will void bets as follows for such Material Event and the cancellation of it:

  • For the cancellation of a goal, due to VAR, bets matched between the time of the goal being scored and the time at which the video assistant referee finishes the review will be voided.
  • For the cancellation of a red card, due to VAR, bets matched after the time at which the video assistant referee commences the review will be voided.

The voiding of any such bets may take place during the event or retrospectively once a game is completed.

3. Where a video assistant referee ruling results in the award of a Red Card or Penalty, such Material Event will be deemed to have occurred at the time at which the video assistant referee commences a review relating to such (ultimately awarded) Material Event. In such circumstances, bets matched prior to the time at which the video assistant referee commences a review will not be voided.

4. For the avoidance of doubt, if the referee decides to award a goal, retrospectively due to VAR, bets matched between the time of the goal being scored and the time at which the video assistant referee review is concluded will be voided.

5. If a match has not started (or if Betjili believes that a match will not have started) by 23:59 (local time) on its scheduled start date, then all bets will be void unless Betjili has knowledge that the match has been rescheduled to be played within three days of its original start date.

6. If a match starts but is later abandoned or postponed and Betjili believes that the match will not have been completed by 23:59 (local time) on its scheduled start date, then all bets, will be void unless Betjili has knowledge that the match has been rescheduled to be played within three days of its original start date. If Betjili does have knowledge that the game will be played within three days and the game is played within three days, then all bets will stand except if the match is restarted from the beginning. If the match is restarted from the beginning then all bets placed in-play will be void.

7. For Friendly matches, all bets apply to the full duration of play according to the match officials, plus any stoppage time. If a friendly match starts but is later abandoned or postponed and is not completed (i.e. the full duration of play according to match officials, plus any stoppage time) within three days of the scheduled start date, all bets will be void. In the case of ambiguity over the official result from match officials, the outcome will be determined by Betjili (acting reasonably) using information from independent sources.

8. If an official fixture lists different team details to those listed on the Betjili website (for example, the team name, reserves, age group, gender, etc), then all bets matched on the affected markets will be void. In all other cases, bets will stand (including instances where a team name is listed without specifying the term 'XI' in the name). If an official fixture is shown on the Betjili website under an incorrect competition name, then Betjili reserves the right to void all bets matched on the affected markets.

9. All bets are valid for Regular Time only (90 minutes + Injury time). Overtime, Penalty shoot out don't count.

C. Exchange Tennis and Bookmaker Tennis (Zero Commission Tennis)

1. If a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.

2. All bets will stand regardless of changes to scheduled venues, including any changes to a different type of surface.

3. If the scheduled duration of a match is reduced or increased in the number of games/sets required to win, all bets will be void except for those on markets which have been unconditionally determined. Please note that this does not apply to 'Match Odds' markets on Davis Cup matches or 'dead rubber' matches that have been shortened from five sets to three sets after the market has been loaded, provided that the match has been shortened in accordance with the competition's rules.